Questions, answered.

Hopson Virtually Connected is a business consulting and technology innovation company with three divisions. Business Operations Consulting helps improve how your business runs. Technology Solutions builds and supports the systems behind it, from CRMs and websites to automation, integrations and custom applications. Nex UX is HVC's proprietary software product, currently in development.

Start with a consultation. It's the entry point for every HVC engagement, whether your needs turn out to be operational, technical or both. After the conversation, you'll receive a recommendation and proposal for the right next step.

Consultations are $100, paid when you book to confirm your appointment. The fee is non-refundable. If you hire Hopson Virtually Connected for a qualifying implementation or development project within 30 days of your consultation, the full $100 is credited toward it. The credit is intended for qualifying work where HVC actually builds, develops, or implements a solution. The credit does not apply to Business Operations Assessments, general business consulting or advisory engagements, CRM Audit & Optimization, standalone Forms & Calendar Setup, or Technology Care and other recurring support arrangements.

Business Operations Assessments start at $875, advisory starts at $250/month, and Starter CRM builds start at $1,125. For example, on a $1,125 starter build, your $100 consultation credit leaves $1,025 remaining. Final scope and pricing are confirmed in a written proposal before any work begins.

You can see starting prices for every service on the Pricing page.

Advisory begins with an initial 90-day commitment, then continues month-to-month.

HVC's hands-on CRM experience is with GoHighLevel, and that's where client setups are built. If you already use a different CRM, mention it when you request a consultation and you'll get a plain answer about whether HVC is the right fit.

Nex UX is HVC's proprietary software product, currently in development. The long-term vision is a complete business operating system that brings together everything a business needs to operate, from leads, clients and scheduling to automation, communication, payments and reporting. It won't include everything at launch: capabilities will be released in phases over future versions. Availability and pricing haven't been announced yet. Updates are published in the Nex UX Journal.

It depends on your business. Your written proposal will list exactly what's included, so there are no surprises.

Every HVC-built project includes 30 days of post-handoff support for questions, clarification, and assistance understanding the delivered solution. Post-handoff support does not automatically include new functionality, additional development, changes outside the original scope, or unlimited technical work.

After that, ongoing support is available through Technology Care plans, starting at $250/month, for systems HVC built or existing systems HVC has reviewed and approved for ongoing support.

Support maintains, fixes, modifies and improves systems that are already in place. Materially new functionality, such as new workflows, automations, forms, calendars, pipelines, CRM modules or integrations, is scoped and quoted separately as project work, including during the 30-day post-handoff support period.

At Hopson Virtually Connected (HVC), we believe visitors should understand how their information is used and why certain website technologies are necessary.

What are cookies?

Cookies are small pieces of information that websites can store in your browser when you visit. They help websites remember certain information between visits or as you move from one page to another. For example, cookies can help maintain a login session on websites that have one, or allow a website to recognize a returning browser.

Cookies are not computer programs. They cannot independently read files stored on your computer or access information outside the permissions granted to the website and browser.

Why does HVC use cookies?

HVC uses optional analytics cookies to better understand how visitors interact with our public website. These are the only cookies HVC adds to this website, and they are set only if you accept.

We want our website to be useful, accessible, informative, and easy to navigate. Understanding general visitor activity helps us identify which parts of the website are helpful and where improvements may be needed. For example, analytics can help us understand:

• Which public pages receive the most visits.
• How visitors navigate between pages.
• Whether visitors are exploring our consulting services, technology solutions, pricing information, or educational resources.
• What general categories of devices and browsers people use.
• Approximately where website traffic originates geographically.
• How visitors discover our website, including search engines, social media, and referring websites.
• Whether visitors leave certain pages without exploring further.

How does this information help HVC?

Website analytics helps us make informed decisions rather than relying entirely on assumptions. For example, if many visitors explore our Business Operations Consulting pages, that may suggest those services are receiving attention. If visitors frequently reach our Quick Guide, we can evaluate whether that resource is easy to find and useful.

We can also use aggregated analytics trends to improve mobile compatibility, website navigation, educational content, and how clearly we communicate our services. Analytics may help us evaluate the reach of marketing efforts, but it does not automatically tell us whether someone intends to become a client.

What information can Google Analytics collect?

When visitors consent to optional analytics, Google Analytics 4 may collect information such as:

• Page URLs, titles, and page views. Details in web addresses are removed first, apart from marketing source tags.
• Website navigation and interaction events, such as scrolling, links followed to other websites, file downloads, and when a form is started.
• Session activity and approximate engagement.
• General device, operating system, and browser information.
• Approximate geographic information, such as country or city.
• Traffic sources, such as search engines, social platforms, and referring websites.
• Cookie-based browser identifiers used to distinguish visits and measure website activity.

Google may receive technical information, including an IP address, when processing analytics requests. According to Google's documentation, GA4 does not log or store raw IP addresses.

What information does HVC intend to keep out of analytics?

HVC does not intentionally send personal information entered into forms to analytics, such as names, email addresses, telephone numbers, and consultation answers. When a form is started, analytics may record the form's technical name and the name of its first field, but not what you type. Your Quick Guide answers stay in your browser.

HVC Office, our private internal business application, does not use Google Analytics. Our analytics configuration is designed to measure website activity rather than collect confidential client information. HVC does not use analytics for advertising, and HVC's website does not use advertising cookies.

Do I have to accept analytics cookies?

No. Analytics cookies are optional. You can accept or decline optional analytics through our cookie consent notice. Declining does not prevent you from browsing the public HVC website or accessing its essential functionality.

What happens if I decline?

If you decline optional analytics, or make no choice, Google Analytics and Google Tag Manager do not load and no analytics cookies are set. You can continue using the website normally. If your browser sends a Global Privacy Control signal and you have not accepted, HVC treats that as declining.

Essential website technologies are still used. They include saving your analytics choice in your browser's storage for up to 12 months, and the connections that deliver the website and its fonts. The website's fonts come from Google Fonts, so Google receives your IP address and basic browser information when a page loads, whichever choice you make. The consultation form sends what you submit to HVC when you submit it.

Can I change my decision?

Yes. You can change your preference at any time using the Cookie Settings link at the bottom of every page, or here: Cookie Settings. If you change from accepting to declining, the website removes its analytics cookies.

For more information about how HVC handles information, please review our Privacy Policy.